Terms of Service

Last Updated: Sep 24, 2026

These Terms of Service ("Terms") govern your access to and use of the Hadid Labs website at this domain, as well as any related products and services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.

1. About Our Services

Hadid Labs provides website development, web and mobile application development, game development, artificial intelligence solutions, and digital marketing services. Specific deliverables, timelines, and fees for any paid engagement are set out in a separate proposal, statement of work, or engagement agreement ("Agreement") signed by both parties. Where a specific Agreement exists, its terms take precedence over these general Terms with respect to that engagement.

2. Use of the Website

You may use the Services for lawful purposes only. You agree not to:

  • Use the Services in any way that violates applicable local, national, or international law.
  • Attempt to gain unauthorized access to any part of the website, servers, or connected systems.
  • Introduce malware, viruses, or other harmful code, or interfere with the normal operation of the website.
  • Scrape, harvest, or collect data from the website by automated means without our prior written consent.
  • Misrepresent your identity or your affiliation with any person or entity.
  • Reproduce, duplicate, copy, or resell any portion of the website without our written permission.

We reserve the right to suspend or terminate access to the website for anyone who violates these rules.

3. Intellectual Property

The website, including its design, text, graphics, logos, code, and all content, is owned by or licensed to Hadid Labs and is protected by copyright, trademark, and other intellectual property laws. Unless otherwise agreed in a written Agreement:

  • Our materials — We retain ownership of our pre-existing tools, frameworks, libraries, know-how, and any materials we create. We grant you a non-exclusive, non-transferable, revocable licence to use the deliverables solely for their intended purpose once payment obligations are met.
  • Your materials — You retain ownership of the content, brand assets, and data you provide. By providing them, you grant us a licence to use them solely to complete the engagement.
  • Final deliverables — On full payment, ownership of customized final deliverables (such as source code or design files specifically created for you) transfers to you, except for embedded pre-existing tools and third-party components licensed under their own terms.
  • Portfolio — Unless you opt out in writing, we may display non-confidential work we produced for you in our portfolio, case studies, and marketing materials.

4. Fees, Invoicing, and Payment

Fees, payment schedules, and expenses for services are described in the applicable Agreement. Unless otherwise stated:

  • Invoices are due within the payment terms shown on the invoice.
  • Work may be paused if an invoice becomes overdue.
  • Deposits are paid in advance of work commencing and are non-refundable once work has begun, except as required by law.
  • Fees are exclusive of any applicable taxes, which are your responsibility.

5. Client Responsibilities

For work engagements, you agree to:

  • Provide accurate, complete, and timely information, content, and feedback.
  • Ensure you have the rights to any materials (including images, text, logos, and data) you supply for use in your project.
  • Designate a point of contact who is authorized to make decisions and provide approvals.
  • Review deliverables within the stated approval window; delays may affect the project schedule.

6. Deliverables and Acceptance

We aim to deliver work that matches the agreed specifications. You will have an opportunity to review deliverables during the project. Final acceptance of deliverables occurs when you approve them or if no feedback is received within the agreed review period after final delivery. We are not responsible for errors or issues caused by changes made by you or third parties after delivery.

7. Third-Party Services and Tools

Our work may incorporate third-party platforms, libraries, hosting providers, or APIs, each of which is governed by its own terms of service and privacy policies. We are not responsible for the availability, changes, or discontinuation of third-party services, and your use of them is subject to their respective terms.

8. Confidentiality

Each party agrees to keep the other party's confidential information secure and to use it only for purposes related to the engagement. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law. Confidentiality obligations survive the termination of any engagement.

9. Warranties and Disclaimers

We undertake to provide services with reasonable skill and care. To the maximum extent permitted by law, the website and all content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

10. Limitation of Liability

To the maximum extent permitted by law, Hadid Labs and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunities, arising out of or in connection with your use of the website or our services — even if advised of the possibility of such damages.

Our total aggregate liability arising out of or related to these Terms, whether in contract, tort, or otherwise, shall not exceed the total fees actually paid by you to us for the specific engagement giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Hadid Labs and its team from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to (a) materials or content you provide, (b) your use of the website or services, or (c) your breach of these Terms or applicable law.

12. Termination

You may stop using the website at any time. For paid engagements, either party may terminate in accordance with the terms of the applicable Agreement. On termination, you must pay for all services performed up to the termination date, and each party must return or destroy the other's confidential information. The provisions of these Terms that by their nature should survive termination (including intellectual property, confidentiality, disclaimers, limitation of liability, and indemnification) will survive.

13. Changes to These Terms

We may revise these Terms from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

14. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws applicable at our principal place of business, without regard to conflict-of-law principles. Any dispute arising out of these Terms will first be addressed through good-faith negotiation. If the dispute cannot be resolved, it may be submitted to the competent courts of that jurisdiction, unless applicable consumer law provides otherwise.

15. Contact Us

If you have any questions about these Terms, please contact us: